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Latest Information: Covid-19

Latest Information: Covid-19

Due to the travel bans existing, nicko cruises cancels all trips on the Danube as well as in Croatia, Portugal, France, Russia and Asia with departure up to and including June 14, 2020.

Depending on the regulations of the individual federal states, trips within Germany are generally possible from the beginning of June and therefore will be operated - provided that the political decisions and official instructions allow this to be foreseeable at the time of departure.

We already informed all guests and distribution partners affected by these cancellations.

We assess the developments in our world-wide destinations continuously and thoroughly We have to work based on facts and confirmed information. Should your cruise be cancelled or in question, we will contact you pro-actively.

“Our decision follows the political decisions and official instructions. This does not only depend on travel warnings or restrictions on entry, but also on provisions regarding meetings as well as restrictions concerning hotel and hospitality”, explains Guido Laukamp, managing director of nicko cruises. “The satisfaction and well-being of our guests is very important to us. We are counting on the fact that the measures that have been taken are having an effect and that from June onwards we will gradually be able to get our ships going again,” Laukamp continued.

Pro-active information and attractive re-booking offers

All guests and travel partners affected by any cancellation will always be informed in writing as quickly as possible, in order of their travel date. nicko cruises will continue to review all available information thoroughly.

“If a travel date is cancelled or becomes questionable, we will of course contact our guests and distribution partners pro-actively”, promises Guido Laukamp. Guests who decide in favor of a later travel date in 2020 season receive attractive re-booking offers.

Safety before departure and on board

In the last weeks, we have been preparing intensively for the current situation with our partner cruise operators: The already very high hygienic standards have been tightened once again and also an infection protection-questionnaire for guests and crew members has been implemented, so that the guests experience a safe and relaxed cruise.

Together with the travel documents, all guests will receive an infection protection- questionnaire, which they must bring with them to embarkation. Only persons who have passed the questionnaire with no objectionable result will be admitted to board the ship. Therefore, we ask all guests who meet one of the criteria mentioned in the questionnaire to contact us at short notice at the following number: (+49 711- 24 89 80 599). We are convinced these precautions assure that you will have a safe and relaxing cruise vacation with nicko cruises.

On our ships, hygienic standards are a matter of principle and continuous checks on board are carried out as normative. The already existing hygienic precautions are even tightened by introducing additional prophylactic disinfection measures. Additional measures will be taken to ensure the minimum distance of 1.50 m. A complete overview of nicko cruises' current measures for infection prevention can be found here.

 

Latest update: May 27, 2020